FAQ’S

Frequently Asked Questions

Health & Safety

We have segmented areas for each type of gameplay. When in a multiplayer game, everyone can see each other as they would in real life. We use IR Navigation to track players in real time and allows you to see precisely where everyone else is, along with their movements. But, beware, they won't look like themselves. 😉

Additionally, there are clear boundaries to prevent you from exiting the game area. As long as you pay attention and follow the in-game instructions, you will have an amazing experience.

Booking & Pricing

We will email or call you if we need to close. The store may need to close in the event of extreme weather conditions. If that is the case, a representative from our Guest Services team will reach out to you to reschedule, add the credit toward a future experience on the account(s) schedule or offer a full refund.

Playstyles

Currently, all experiences are offered in English; Most have options for French, Spanish or German.

The default language is currently set to English.

The Experience

This is highly dependant of the game and experience type, but plan to spending at least 1 hour with us for your Continuum VR experience. Example experience:

  • Arriving 10-15 minutes prior to your booking time to check in.

  • 10 minutes to gear up and complete a virtual tutorial that will teach you how to navigate your selected world

  • Depending on the experience between 25-40 minutes of gameplay

  • 10 minutes to fully return to our reality.

Frequently Asked Questions

Health & Safety

We have segmented areas for each type of gameplay. When in a multiplayer game, everyone can see each other as they would in real life. We use IR Navigation to track players in real time and allows you to see precisely where everyone else is, along with their movements. But, beware, they won't look like themselves. 😉

Additionally, there are clear boundaries to prevent you from exiting the game area. As long as you pay attention and follow the in-game instructions, you will have an amazing experience.

Booking & Pricing

Please call the store directly to reschedule your booking. The store may be closed if there are extreme weather conditions. If that is the case, a representative from our Guest Services team will reach out to you to reschedule.

Playstyles

Currently, all experiences are offered in English; Most have options for French, Spanish or German.

The default language is currently set to English.

The Experience

This is highly dependant of the game and experience type, but plan to spending at least 1 hour with us for your Continuum VR experience. Example experience:

  • Arriving 10-15 minutes prior to your booking time to check in.

  • 10 minutes to gear up and complete a virtual tutorial that will teach you how to navigate your selected world

  • Depending on the experience between 25-40 minutes of gameplay

  • 10 minutes to fully return to our reality.